Answering a request for information
Three ways to answer badly, only one of which is refusing, and the sequence that keeps your correspondence on the right side of a sanction file.
- The video of every lesson, and the word-for-word transcript beside it
- Every claim linked to its primary source, with a source register per lesson
- An assessment for each of the 6 modules, and an end-of-course assessment
- A printable certificate carrying your name, the date and the content version
- The downloadable artefacts and one page references for this course
Expensing it? The invoice can be made out to your firm, with its VAT number and your purchase order reference. Buying for several people: seats for a team.
The narrated video runs about 45 minutes across the 18 lessons. That is short on purpose: no filler and no reading out of the law, with the work in the transcripts, the sources, the assessments and the artefacts.
Module 3. eDesk and the recurring obligations
Getting into the portal before you need it, the shape of the reporting calendar including the event driven obligations that catch entities out, and how to answer a request for information so that the correspondence reads well if it is ever read again. Lesson 3.1, the portal, and getting into it before you need it. Lesson 3.2, what you owe, and when. Lesson 3.3, answering a request for information.
Every instrument this lesson is built from, linked to its official text
The power to require information is article 53 of the Law of 5 April 1993 and the consequence of not complying with it is article 63. What cooperation and self detection do to an outcome is recorded in the published decisions rather than in any circular.
- Law of 5 April 1993 on the financial sector Consolidated version published by the CSSF. Article 53 carries the supervisory and investigatory powers, including the duty to state reasons in paragraph 4, article 59 the injunction and suspension powers, article 63 and its lettered articles the sanctions, the coercive fine, publication and the right of appeal, article 63-4 the factors taken into account in setting a penalty, and article 64-2 the reporting of certain sanctions to the European Banking Authority https://www.cssf.lu/en/Document/law-of-5-april-1993/
- CSSF administrative sanctions, the published decisions The CSSF section that carries the published sanction decisions. New decisions are added continually, so it is read rather than saved https://www.cssf.lu/en/sanctions/
Module 3. eDesk and the recurring obligations
- Lesson 3.1. The portal, and getting into it before you need it 2:13
- Lesson 3.2. What you owe, and when 2:31
- Lesson 3.3. Answering a request for information 2:42 · this page
Open this lesson
Access to CSSF Readiness: requests, inspections and observation letters opens the video, the word-for-word transcript, the module assessments and the certificates. If you already have access, sign in and this page becomes the lesson.
Or watch lesson 1-1 of this course free, with no account: CSSF Readiness: requests, inspections and observation letters, the free sample.